Email Us

lmaldonado@virtual-lyons.com

Speak To Us

+1 (866) 475-9667

Agent Portal

Things We Value

Seeing to Customer's Issue Before Even They Notice

We offer career advancement opportunities in all of our positions and ensure our agents are always prepared and able to deliver the best service possible.
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About Us

We Have The Best Experts To Elevate Your Business

  • Our Mission
  • Our Vision
  • Philosophy
Our primary objective is to provide our client companies with highly effective and quality customer relationship management services designed to answer the business needs for organizational efficiency, productivity, dependability, growth and profitability.
Arise Virtual Solutions, Inc. has over the last 15 years become one of the major and most recognized pioneers of work-at-home call centers. Since their start-up in 1994, Arise has provided their numerous clients with flexible, efficient, high-quality contact center services in the cloud, including customer care, sales, technical support, e commerce and social media support, e-learning and consulting.
Virtual Lyons, LLC is a virtual solutions provider of customer service support. We contract agents from all over the United States to answer inbound calls from their own home office for very popular telecommunications, roadside assistance, cable providers, cruise lines, insurance, retail, and more. Our agents have the ability to service not only customers in the United States, but also international customers. Virtual Lyons employs and partners with a diverse population that speaks over 25 different languages...
Significance of Customer Experience

Why is customer experience so important?

0 %
of customers believe that brand choice and loyalty are influenced by experience
0 %
of customers say experience is as important as products and services
0 %
of customers are willing to pay more for an exceptional experience
0 %
of customers would leave a brand they love after one negative experience
Our Services

We Provide The High-Standard,
Reliable, and Expert Services

Foster customer loyalty & retention

Foster customer loyalty & retention

Enhance customer loyalty and build closer relationships with your customers

Propel positive customer engagement

Propel positive customer engagement

Build trust and brand understanding via communication

Increase first contact resolution

Increase first contact resolution

SMS and email surveys, reviews, and ratings can increase first contact resolution

Improve crisis management

Improve crisis management

Our solutions handle sales calls, support inquiries, and other customer service challenges

Boost customer conversions

Boost customer conversions

We're committed to offering high-quality service and building client trust

Maximize average order value

Maximize average order value

Improving customer experience increases sales and profitability

Reduce customer service costs

Reduce customer service costs

Provide training, product suggestions, and effective assistance

Generate greater shareholder returns

Generate greater shareholder returns

We provide resources, and assistance to help you produce shareholder value

Happy Customers

Our Testimonials

Shawn Beltran
    Shawn Beltran

    Chat Specialist

    Virtual Lyons is the best work from home company there is. They have an amazing team and I recommend Virtual Lyons to anyone looking to work from home.

    Donn Tyrell
      Donn Tyrell

      Technical Support

      Virtual Lyons is the best work from home company there is. They have an amazing team and I recommend Virtual Lyons to anyone looking to work from home.

      Miya Hansen
        Miya Hansen

        CSR Supervisor

        As one of the BEST companies I’ve ever worked with, Virtual Lyons staffing helped me every step of the way in my work from home journey.

        Our Teams

        Organizations We Have Partnered With Include

        Work From Home 100% Schedule Flexibility

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        Our Locations

        Our Clients Across The World

        Contact Us

        How can we help you?

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        Important Links

        Our Affiliated Network IBO Number 71591

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